IMPORTANT NOTICE: Customers may experience intermittent service with their mobile app and debit card this weekend due to system upgrades. We are working to resolve these issues as quickly as possible. We apologize for the inconvenience. 

Florida Capital Bank update on Hurricane Irma

As most of Florida recovers from Hurricane Irma, we want to take this opportunity to communicate our disaster recovery protocol to our customers.
 
Florida Capital Bank has disaster recovery plans in place that allow our services to continue with minimal disruption to our customers. To ensure the safety of our team, we have established procedures that allow our teams to work remotely during emergency situations and physical office closures. However, weather conditions may affect response times. We appreciate your patience. 
 
Banking customers needing assistance can contact our Service Support team by phone at 1-904-472-2760 or email at depositoperations@flcb.com.
Small Business owners may be eligible for an SBA loan deferment to help recover from declared disaster areas. Commercial and SBA loan customers with questions should contact our Lending Support Team at 904-337-4545.

Scheduled or anticipated office closures as of Wednesday, September 13th at 10:00 AM ET

Thursday, September 14th:
- All offices are OPEN - Jacksonville, Gainesville, Orlando and Tampa

Customers needing assistance can call the offices directly or our Service Support team at 1-904-472-2760.

For your convenience, Online Banking, Mobile Banking and automated, pin-based telephone banking is available 24/7.

Please check back periodically for updates regarding scheduled or anticipated office closures.

 

Below are resources that can assist you with hurricane preparations.

National Hurricane Center

Resources from the American Red Cross

“We got along really well, and my loan officer really understood my business.”

Anne Rue
Owner-Anne Rue Interiors

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