Your questions and concerns are always important to us. We are available by phone, email, online or in a branch.
Customer Service
Monday - Friday | 8am - 6pm EST
Remote Deposit and Business Online Banking
888.343.4988
Monday – Friday 8am – 6pm EST
BillPay Customer Support:
855.772.6050
Hours of Operation: 7am - 1am EST
7 days a week
Debit Card Activation / PIN Reset
Loan Payments:
Florida Capital Bank
P.O. Box 551390
Jacksonville, FL 32255-1390
Report Lost or Stolen Debit Card
800.554.8969
If you need to report a lost or stolen debit card after hours, please call 800.554.8969.
Telephone “Express” Banking
800.561.2418
Call to access vital information about your accounts 24 hours a day and 7 days a week.
Personal Online Banking
Please click here to contact your local bank office.
Business Online Banking
Please click here to contact a Business Relationship Banker.
Re-order Checks
To order checks for your account, please click here.
Click here to see our Bank Holiday Schedule.
Contact Us Online
Please do not use this form to solicit products or services. Thank you.
Reminder: For the security of your account, do not disclose any confidential or sensitive information about your account. Additionally, we are only able to provide account information to authorized account signers.