Your questions and concerns are always important to us. We are available by phone, email, online or in a branch.

Customer Service

800.318.3159

Monday - Friday | 8am - 6pm EST

Remote Deposit and Business Online Banking

888.343.4988
Monday – Friday 8am – 6pm EST

BillPay Customer Support:

855.772.6050
Hours of Operation: 7am - 1am EST
7 days a week

Debit Card Activation / PIN Reset

800.567.3451

Loan Payments:

Florida Capital Bank
P.O. Box 551390
Jacksonville, FL 32255-1390

Report Lost or Stolen Debit Card

800.554.8969
If you need to report a lost or stolen debit card after hours, please call 800.554.8969.

Telephone “Express” Banking

800.561.2418
Call to access vital information about your accounts 24 hours a day and 7 days a week.

Personal Online Banking

Please click here to contact your local bank office.

Business Online Banking

Please click here to contact a Business Relationship Banker.

Re-order Checks

To order checks for your account, please click here.

 Click here to see our Bank Holiday Schedule.

 

 

Contact Us Online

Please do not use this form to solicit products or services. Thank you.

Reminder: For the security of your account, do not disclose any confidential or sensitive information about your account. Additionally, we are only able to provide account information to authorized account signers.