Your questions and concerns are always important to us. We are available by phone, email, online or in a branch.
Customer Service
Monday - Friday | 8am - 6pm EST
Remote Deposit and Business Online Banking
888.343.4988
Monday – Friday 8am – 6pm EST
BillPay Customer Support:
855.772.6050
Hours of Operation: 7am - 1am EST
7 days a week
Debit Card Activation / PIN Reset
Loan Payments:
Florida Capital Bank
P.O. Box 551390
Jacksonville, FL 32255-1390
Report Lost or Stolen Debit Card
800.554.8969
If you need to report a lost or stolen debit card after hours, please call 800.554.8969.
Telephone “Express” Banking
800.561.2418
Call to access vital information about your accounts 24 hours a day and 7 days a week.
Personal Online Banking
Please click here to contact your local bank office.
Business Online Banking
Please click here to contact a Business Relationship Banker.
Re-order Checks
To order checks for your account, please click here.
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Contact Us Online
Please do not use this form to solicit products or services. Thank you.
Reminder: For the security of your account, do not disclose any confidential or sensitive information about your account. Additionally, we are only able to provide account information to authorized account signers.