Your questions and concerns are always important to us. We are available by phone, email, online or in a branch.

Customer Service


Monday - Friday | 8am - 6pm EST

Remote Deposit and Business Online Banking

Monday – Friday 8am – 6pm EST

BillPay Customer Support:

Hours of Operation: 7am - 1am EST
7 days a week

Debit Card Activation / PIN Reset


Loan Payments:

Florida Capital Bank
P.O. Box 551390
Jacksonville, FL 32255-1390

Report Lost or Stolen Debit Card

If you need to report a lost or stolen debit card after hours, please call 800.554.8969.

Telephone “Express” Banking

Call to access vital information about your accounts 24 hours a day and 7 days a week.

Personal Online Banking

Please click here to contact your local bank office.

Business Online Banking

Please click here to contact a Business Relationship Banker.

Re-order Checks

To order checks for your account, please click here.

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Contact Us Online

Please do not use this form to solicit products or services. Thank you.

Reminder: For the security of your account, do not disclose any confidential or sensitive information about your account. Additionally, we are only able to provide account information to authorized account signers.