Your questions and concerns are always important to us. We are available by phone, email, online or in a branch.

Customer Service

Monday - Friday | 8am - 6pm EST

Business Online Banking and
Remote Deposit

Monday – Friday 8am – 6pm EST

ACH Questions and Investigation

800.318.3159  Option #6
ACH investigations Fax: 904.423.0993
Monday - Friday | 8am - 6pm EST

BillPay Customer Support

Hours of Operation: 7am - 1am EST
7 days a week

Business Loan Support

800.318.3159  Option #3
Mail payments to:
Florida Capital Bank
P.O. Box 551390
Jacksonville, FL 32255-1390

Debit Card Activation / PIN Reset

Monday - Friday | 8am - 6pm EST

Report Lost or Stolen Debit Card

Please call to report a lost or stolen debit card after hour.

Residential Mortgage Payments

Please click here for information on how to pay your mortgage payment.

Online Banking Questions

PERSONAL click here to contact your local bank office.
BUSINESS click here to contact a Business Relationship Banker.

Re-order Checks

To order checks for your account, please click here.

Bank Holiday Calendar   VIEW CALENDAR

Contact Us Online

Please do not use this form to solicit products or services. Thank you.

Reminder: For the security of your account, do not disclose any confidential or sensitive information about your account. Additionally, we are only able to provide account information to authorized account signers.