Our offices will be closed on Monday, January 21st in observance of Martin Luther King Jr. Day.
For your convenience, online banking is available 24/7.

A giant stone face at The Bayon temple in Angkor Thom, Cambodia

Customer Care Center

Personal Banking

800.318.3159

Monday - Friday | 8am - 6pm EST

Remote Deposit and Business Online Banking

888.343.4988

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BillPay Customer Support:
855.772.6050
Hours of Operation: 7am - 1am EST
7 days a week

Loan Payments:
Florida Capital Bank
P.O. Box 551390
Jacksonville, FL 32255-1390

For Debit Card activation and/or PIN reset please call 800.567.3451.

To report Lost or Stolen Debit Cards please call 800.554.8969.

Click here to see our Bank Holiday Schedule.

 

Reminder: For the security of your account, when you call or email please do not disclose any confidential or sensitive information about your account. Over the phone you will be asked to verify your Account Number, Tax Identification Number, and Social Security Number. Additionally, we are only able to provide account information to authorized account signers. 

For customer complaints please email compliance@flcb.com. This email is for Consumers only and any use by a business for soliciting‚Äč services will be reported to applicable regulatory authorities for abuse. 

MORTGAGE PAYMENT INFORMATION

Click here for information on mortagage payment options. 

CONNECT YOUR CARE   Connect Your Care Logo

Customer Service & Claims
877.292.4040   Fax: 1.443.681.4601
service@connectyourcare.com

 With Florida Capital Bank, you get personalized service, which is hard to get with larger institutions these days. They listen to your needs and respond with timely solutions, and they make time to come out and sit with us face-to-face and work through details. 

Will Montoya
Principal owner and founder of Montoya & Associates

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