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Customer Care Center

Personal Banking


Monday - Friday | 8am - 6pm EST

Remote Deposit and Business Online Banking


BillPay Customer Support:
Hours of Operation: 7am - 1am EST
7 days a week

Loan Payments:
Florida Capital Bank
P.O. Box 551390
Jacksonville, FL 32255-1390

For Debit Card activation and/or PIN reset please call 800.567.3451.

To report Lost or Stolen Debit Cards please call 800.554.8969.

Reminder: For the security of your account, when you call or email please do not disclose any confidential or sensitive information about your account. Over the phone you will be asked to verify your Account Number, Tax Identification Number, and Social Security Number. Additionally, we are only able to provide account information to authorized account signers. 


Please remit mortgage payments in the form of a check or money order to the following address:
Florida Capital Bank Mortgage Attn: Payment Processing
10151 Deerwood Park Bld. Bld. 100, Suite 200-A

Jacksonville, Fl 32256

Mortgage Customer Service Hours:
866.295.0014 ext 1600
Monday - Friday 8:30am-5:00pm (EST)
* We currently don't offer Auto Draft or Online Payment Services.


Customer Service & Claims
877.292.4040   Fax: 1.443.681.4601

Bottom line, Florida Capital Bank cares about us and our business. They haven't lost sight of the value of personal banking relationships. The Florida Capital Bank team has taken the time to understand our business goals and thought outside the box to help make those goals a reality. We're proud to be a member of the Florida Capital Bank family.

Don Bugos
President/CEO - ComSys

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