Effective October 2, 2017 customers will be required to access their business accounts with Business login credentials.
Contact your dedicated bank representative immediately if do not have login credentials for Business Online Banking.

Click here for more Information about the Equifax data breach.

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Customer Care Center

Personal Banking

800.318.3159

Monday - Friday | 8am - 6pm EST

Remote Deposit and Business Online Banking

888.343.4988

BillPay Customer Support:
855.772.6050
Hours of Operation: 7am - 1am EST
7 days a week

Loan Payments:
Florida Capital Bank
P.O. Box 551390
Jacksonville, FL 32255-1390

For Debit Card activation and/or PIN reset please call 800.567.3451.

To report Lost or Stolen Debit Cards please call 800.554.8969.

Reminder: For the security of your account, when you call or email please do not disclose any confidential or sensitive information about your account. Over the phone you will be asked to verify your Account Number, Tax Identification Number, and Social Security Number. Additionally, we are only able to provide account information to authorized account signers. 

MORTGAGE PAYMENT INFORMATION

To pay by check or money order please remit payment to the following address:

Florida Capital Bank Mortgage
Attn: Payment Processing
10151 Deerwood Park Bld. Bld. 100, Suite 200-A
Jacksonville, Fl 32256

To pay by phone please call our Mortgage Customer Service at 866-295-0014, ext. 1600.
Monday - Friday 8:30am-5:00pm (EST)

To pay by phone you will need to provide your Routing number and checking or savings account number. We do not accept credit cards as payment.

 

CONNECT YOUR CARE   

Customer Service & Claims
877.292.4040   Fax: 1.443.681.4601
service@connectyourcare.com

 With Florida Capital Bank, you get personalized service, which is hard to get with larger institutions these days. They listen to your needs and respond with timely solutions, and they make time to come out and sit with us face-to-face and work through details. 

Will Montoya
Principal owner and founder of Montoya & Associates

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