OUR COMMITMENT to PRIVACY and SECURITY
At Florida Capital Bank, N.A,. we work to ensure your personal information is protected. Your security is our highest priority. Our privacy and security information will help you understand the policies that protect you. Learn how to minimize your risk and protect yourself online.
Online, by phone or in-person, Florida Capital Bank provides comprehensive, multi-layered, security strategies that address risks and vulnerabilities at each access point to keep your data safe. Some of the things we do every day to protect you
- Real-Time Decision - We monitor debit and ATM account activity for any unusual activity, such as out-of-state charges or an expensive purchase. If something unusual is detected, we may contact you to verify the charges.
- Layered Security - Our comprehensive, multi-layered security strategy addresses risks and vulnerabilities at each access point to keep your data safe. Our online systems incorporate SSL technology along with timeout and lockout features.
- Account Alerts - Through Online Banking, we give you the ability to set alerts so you can monitor any unusual activity on your account, or just to keep an eye on your balances. Alerts can be sent through email or text, based on your preference.
Protecting yourself and reporting fraud
We will never request your pin or password by phone, text, or email. If you're worried you might have unintentionally compromised your Florida Capital Bank accounts, contact us immediately at 1-800-318-3159.
Resources to stay safe
What to do if you fall victim
- Contact us immediately.
- If you have disclosed sensitive information to a fraudster, you should also contact one of the three major credit bureaus and discuss whether you need to place a fraud alert on your file, which will help prevent thieves from opening a new account in your name.