A giant stone face at The Bayon temple in Angkor Thom, Cambodia

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Security

Online, by phone or in-person, Florida Capital Bank provides comprehensive, multi-layered, security strategies that address risks and vulnerabilities at each access point to keep your data safe. Some of the things we do every day to protect you

Real-Time Decision - We monitor debit and ATM account activity for any unusual activity, such as out-of-state charges or an expensive purchase. If something unusual is detected, we may contact you to verify the charges.

Layered Security - Our comprehensive, multi-layered security strategy addresses risks and vulnerabilities at each access point to keep your data safe. Our online systems incorporate SSL technology along with timeout and lockout features.

Account Alerts - Through Online Banking, we give you the ability to set alerts so you can monitor any unusual activity on your account, or just to keep an eye on your balances. Alerts can be sent through email or text, based on your preference.

Protecting yourself and reporting fraud

We will never request your pin or password by phone, text, or email. If you're worried you might have unintentionally compromised your Florida Capital Bank accounts, contact us immediately at 1-800-318-3159.

Resources to stay safe

• Identity Theft - consumer.ftc.gov

• Financial Fraud - stopfraud.gov

• Online Safety - staysafeonline.org

What to do if you fall victim

• Contact us immediately.

• If you have disclosed sensitive information to a fraudster, you should also contact one of the three major credit bureaus and discuss whether you need to place a fraud alert on your file, which will help prevent thieves from opening a new account in your name.

Equifax: 1.888.766.0008

Experian: 1.888.397.3742

TransUnion: 800.680.7289

 

“Everyone at Florida Capital Bank is very responsive; they care about the business as much as you do.”

Chin Hsieh
Partner of West Georgia Café Inc.dba Dunkin Donuts

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