At FLCBank, we’re committed to ensuring that our online financial solutions have built-in security features which are continually enhanced to respond to evolving and emerging digital threats.
Suspicious activity – We monitor debit and ATM account activity to help us detect fraud as early as possible.
We might call you if we notice a change in your online activity or any unusual activity, such as out-of-state transactions or an expensive purchase. We will call to verify the charges, but we’ll never ask you for personal information over the phone.
If we can’t reach you, we might place a temporary hold on your online activity to make sure it’s you and not someone else using your account. If that happens, call us right away at 1-800-318-3159 to confirm your account activity, and you can start using your online and mobile access again.
Monitoring Tools – Through Online Banking, we give you the ability to set-up a variety of Account Alerts so you can monitor the activity on your account, or your balances. Select the alerts you want and how you want to receive them – text message, email and push notification.
Layered Security Checks – Our comprehensive, multi-layered security strategy addresses risks and vulnerabilities at each access point to keep your data safe. When you sign in for the first time or with a device we don’t recognize, you may be asked a series of verification questions before you can securely access your accounts. Our online systems incorporate Secure Sockets Layer (SSL) technology along with timeout and lockout features.
Our online systems incorporate SSL technology to protect your username, password and other personal account information when you’re using our site or apps, along with timeout and lockout features. You’ll know your information is encrypted when the flcb.com page you’re on starts with “https://” and you see a lock symbol in your web browser.